A Big Journey Company Tour Director and/or our local tour guide(s) will be accompanying you on your journey to ensure that you have the most amazing time whilst visiting London, Paris and Normandy. In the meantime; we have put together some useful information that will hopefully answer those pre-travel questions and you may have.

FRANCE

Baguettes, berets and Breton strips. Citroen 2Cvs, the Cannes Croisette and Chanel. Paris, Pigalle and pastis. De Gaulle, Deneuve and Depardieu. The list could go on as France evokes many images, characters, experiences, sights and smells. For many travellers, it will not be the first time you will have visited France, the country at the crossroads of Europe – in fact it is the most visited country in Europe! But, even for the most seasoned of travellers, France will still have something new to offer. From Paris and its iconic museums and monuments, to the winding River Loire bordered by spectacular châteaux, the haunting battlefields lying alongside centuries of history in Normandy, the blue skies and glamour of the Riviera and of course, the wine, grown so widely across the country and the cheese – who could forget these! You will be certain to leave France saying ‘See you soon’ À bientôt instead of goodbye.

ENTRY REQUIREMENTS
• Passports
Your passport should be valid for at least six months beyond the period of stay. Please be sure to fill out the "Emergency Next of Kin" section in your passport

• Visas
France is a party to the Schengen Agreement. This means that U.S., Canadian, Australian and European citizens may enter France for up to 90 days for tourist or business purposes without a visa. All other nationalities must check the visa entry requirements before your departure. You need sufficient funds and a return airline ticket.

• Consular Information
There are a number of major international embassies located in Paris, including those for the US, Canada, UK, Australia and New Zealand. Embassies for some other countries, including are located in other European cities, offering coverage to France. There are a number of regional consulates across France for some major countries. Please check with your relevant government for the relevant contact details.

N.B. Please note, visa and entry requirements, regulations and restrictions can vary on a regular basis. Please ensure you check in good time prior to travel the current requirements applicable to you.

HEALTH, INSURANCE AND SPECIAL REQUIREMENTS
• Travel Insurance
It is company policy that all passengers must have valid travel insurance prior to travelling, to include but not limited to health insurance and cancellation insurance. It is vital that ALL members of the travelling party are fully insured for the dates of travel. All pre-existing medical conditions must be declared to the insurer and the correct cover must be taken in regard to the specific type of holiday you are taking.
The details of your insurance must be advised to The Big Journey Company at least 6 weeks before your departure date. Please make sure to write down important information from your insurance policy, such as the company’s 24hr emergency telephone number (including dial code from abroad) and your policy number and take these with you on tour.

• General Health
Please talk to your doctor or travel health clinic in person at least eight weeks before you travel, where a health professional can provide you with the necessary health information for your personal needs.
Wearing sunscreen, drinking plenty of water, washing your hands properly before eating and avoiding insect bites should keep you healthy on tour.
We recommend you carry a simple travellers’ first-aid kit containing any basic items that you feel may be required, including remedies for minor stomach complaints.
If you do need to see a doctor during the tour, please speak to your Big Journey Company tour escort.

• Passengers with Disabilities or Reduced Mobility
Our Tours in France are an Activity Level 1 or Level 2 and will require moderate physical activity and include various forms of transport. Please check our Activity Levels description page to see if this level is suitable to you or contact us if you require further information on the activities involved in the tour.
If you or any member of your party has any medical problem or disability which may affect your holiday, please provide us with full details before we confirm your booking, or as soon as possible at the time they occur, so that we can try to advise on the suitability of your chosen arrangements. Please note, we may require you to produce a doctor’s certificate certifying that you are fit to participate in the tour.

• Medical Conditions and Personal Medication
Please advise us prior to travel if you have any medical conditions requiring special attention during your trip. If you have a specific medical condition, it is wise to carry the relevant doctor’s prescription with you.
Important:

  • Pack a sufficient supply of any medications you are taking, copies of the prescriptions and the telephone/fax numbers of your doctor.
  • Please note, some countries require that prescription drugs be carried in their original container, with the label clearly visible. In the event of you losing your medication, a qualified pharmacist should be able to source a replacement.

• Vaccinations
There are currently no vaccination requirements for international travellers, but please consult your doctor before travelling for the latest immunisation information as well as advice according to your unique medical needs.

• Travelling with CPAP or other Medical Machines
Please inform The Big Journey Company that you are travelling with such a device as early as possible, and well before you travel. This is especially important in places where there may be issues with power supply, such as on safari or smaller cruise ships. Also,

  • Check that you have the correct electrical and voltage adapters for the country and accommodation you are visiting;
  • Check with your airline that they allow your device to be carried as additional hand luggage and ensure that your device is easily accessible and properly labelled as medical machinery;
  • Always carry a letter from your medical practitioner prescribing its use for you;
  • Ensure you have details of your machine separately in case of the need to secure repairs/replacements whilst you are travelling;
  • Check with your medical practitioner about the use of tap or bottled water in the event that distilled water cannot be sourced in the country you are travelling to.

Please note, if you require distilled or ionised water, you must inform The Big Journey Company of this at least two weeks ahead of travel, so we are able to make preparations with our ground agents. There will be an additional charge for this.

• Special Dietary Requirements
Please let us know in good time prior to travel if you have any special dietary requirements (e.g., vegetarian, vegan, diabetic, gluten-free, etc.). We will make every effort to accommodate your request with the resources available to us.

LUGGAGE
• What to Pack and Wear
We would recommend comfortable clothes and shoes for this tour. Feel free to include a smart-casual outfit for dinner if you wish, however there is no pressure to follow a dress code.

The weather should largely be warm and sunny throughout the journey, however it is always good to be prepared for every eventuality, so make sure you pack a light jacket in case of rain and the fact that it may be cooler in the evening.

Insect repellent and sun cream are also essential items. Don't forget your camera, with charger/spare batteries and memory cards.

River cruises – For river cruises passing through France, please see the specific dress code information provided in your travel pack.

• Luggage Allowances
International airlines are often strict about the size and weight of checked in baggage and carry-on luggage. Prior to your departure, please contact your airline or visit their website for specific luggage requirements, as size and weight limitations may vary according to the airline and destination.

• Porterage
Luggage handling is not included in some but not all of our French tours – please check your tour paperwork for further details. It may be available at the hotel for a local charge.

Laundry
Laundry services are available in some hotels in France.

LANGUAGE
The main language of France is French. However, in Brittany in the north west, the Basque Country in the south west, Catalan region to the south east and in Alsace to the east, you will also find the local regional languages spoken as well as displayed on street signs. English is spoken widely across the country in tourist hotspots, but the French are not the most forthcoming at speaking it.

TIME ZONE
The time zone in France is GMT+1, 1 hour ahead of London GMT.

WEATHER
France is a vast country with varying climates and temperatures. In the north and Paris, winters are damp and can get very cold, whereas down in the south, a mild climate remains. In the mountains, winter clothing is essential, and snow is prevalent. Spring and autumn are great seasons to visit France, across all the country. Summer months are generally good, with warm weather from north to south. ON the Riviera, expect excellent temperatures across the summer months. In the past few years, France has seen a number of heat waves, with temperatures peaking around 40°C, so it is best to be prepared.

ELECTRICITY
In France, the standard voltage is 230V and the frequency is 50Hz. You will need a European plug adapter, and/or converter depending on which electrical appliances you bring with you.

MOBILES & INTERNET COMMUNICATION
France has a well-developed communications infrastructure. A number of cellphone/mobile phone providers offer national coverage and there are well-established landline phone networks. In populated urban areas, there should be good mobile signal but as we head into rural areas, signal may fluctuate. Internet and Wi-Fi are easily accessible in most urban areas and most hotels and restaurants provide free WIFI. Please check data roaming charges for France with your service provider before leaving home as these can quickly become very expensive.

MONEY
• Currency
The currency of France is the Euro € (EUR). Credit cards are widely accepted, but it is advisable to carry money in cash with you as well. Credit cards can be used for small transactions in a number of places, but some shops are cash only. ATMs are widely available in cities, but not so in smaller villages.
Visa and Mastercard are the most widely accepted credit cards however many places do not accept cards such as Diners Club or American Express. If you intend to use any of your debit or credit cards whilst away, please make sure that you contact your bank before you leave to inform them that you will be travelling in order not to cause any problems using your cards or whilst on the trip.
Important Note for US Travellers – France was the world leader in chip-and-pin credit cards, and they are used for everything nowadays. Cards with magnetic strips on the back (commonly used in North America) may not work with certain automated machines where contactless payment or chip and pin is the only option. It may be advisable to contact your card issuer to see if you can get a new chip and pin card. You might want to carry some extra cash in your wallet to use in these situations just in case. You may be asked to provide ID if you cannot pay by chip and PIN.

• Budget
France can be expensive, especially when eating out. Though you will find many restaurants offering set menus at lunch and dinner, to eat a la carte can often be pricy. Day to day food items are relatively cheap, though toiletries are more expensive than in other European countries.

• Bank Opening
Bank opening hours in France are short, especially in summer. Banks are usually open 9am – 4pm Monday to Friday. Many banks may close for 1-2hrs over lunchtime.

• Tipping
Based on feedback and experience of previous groups, tipping collectively as an entire group is easier, stress free and potentially offers us better service throughout our itinerary. Furthermore, it will be one less thing to worry about! Gratuities will be offered to the local Italian tour guides, bus/ transfer drivers and hotel and restaurant staff for group meals.
Prior to departure, we will inform you the suggested gratuities package for the entire trip. At the start of your journey, we ask for you to place your gratuities into an envelope clearly marked with your name(s) and hand it to your tour director. They can then pay out the gratuities on your behalf to everyone who plays a part in the smooth running of the tour and provides any form of service to the group at the various locations throughout the trip.

FOOD
Where to start with French food! Of course, there is the cheese, wine and baguettes. Frogs legs and snails, although famous and will be found on tourist menus, are not part of the daily diet nowadays. In warmer months, expect lots of salads, combining the best local produce, and in winter, soups, stews and roast meats. French cuisine also has some wonderful regional specialities, drawing on the vegetables and meats grown locally and adapted to the climate in the vast country, as well as many influences from its colonial past.
Some meals are included as part of your tour – please check your individual departure for the relevant meal inclusions.

WATER
The tap water in France is generally of excellent quality. Unless otherwise advised, you can drink the local tap water. Bottled water can be bought at supermarkets, kiosks and many shops.

SHOPPING
France is famous for its designer shopping! Paris is home to some of the best clothes shops in the world and you will find every designer here. You will be amazed at the number you will find! Of course, there is also the food and drink you will want to bring home, as well as the many regional specialities. And who can miss out on a Breton-striped top, some espadrilles or a beret!

• Opening Hours
In the cities and towns, most major retail shops are open from 9am – 7pm Monday–Saturday, though may vary locally. However, independent shops will often close for a few hours over lunch – from around midday to 3pm. Most shops are closed on Sundays, with the exception of certain grocery shops and souvenir shops. In summer months it is common in the cities for shops to close for a few weeks whilst the owners go on holiday, and in coastal resorts for them to close once the main summer rush has passed.

• VAT/Tax Refund:
Numerous shops in France offer a VAT refund when leaving the country. Please ask the salesperson whether tax-free shopping applies to the shop in question.

SAFETY & SECURITY
General crime levels in France are low. As in all major countries and tourist destinations, there’s a risk of petty theft, particularly in airports in popular tourist attractions and on public transport. Please take sensible precautions to protect your belongings, particularly your passport, money and credit cards.
However, as is widely known, France has sadly been the target of a number of terrorist attacks in recent years. When in large crowds or major tourist destinations, you should remain vigilant and follow the advice of local authorities.
Additionally, in Paris, it is common to see mass protests (manifestations). Road closures and disruption may occur and again it is wise to remain vigilant if in the surrounding area.

SMOKING
Smoking is banned in most indoor public places, but there are usually designated outdoor areas where people can smoke. Smoking is prohibited on all means of public transport.

RELIGION
France is predominantly Catholic, home to some of the best cathedrals in the world. There is a large Muslim population in France, mainly from immigrants of their old colonial countries in northern and central Africa.

PHOTOGRAPHY
France offers photo opportunities one after another. You will return with many photos that can never be repeated. Remember to pack your camera, along with the charger, spare batteries and a spare memory card!

ARRIVAL IN FRANCE
Please note, standard hotel check-in is around 3pm, so should you arrive earlier than this, your room may not be available upon arrival. For those arriving early morning, we will do everything we can to work with the hotel to get you an earlier check-in subject to availability.

Guests attending Member Events at Le Club Mougins Resort by Diamond
On arrival day, there will be three complimentary scheduled transfers from Nice Côte d’Azur Airport (NCE) to the resort, departing at 9.00am, 1.00pm and 4.00pm. After collecting your luggage, proceed through to the arrivals hall where there will be a representative holding a Diamond Flag to welcome you and direct you to your transport.
On departure day, there will be three complimentary scheduled transfers from the resort to Nice Côte d’Azur (NCE), departing at 9.00am, 1.00pm and 4.00pm.
In order to ensure your place on the complimentary transfer, please advise your flight details no later than six weeks prior to travel. For transfers outside of these times, please contact the resort directly to arrange.

TOUR HOTEL INFORMATION
Please check your tour paperwork for hotel information attaining to your tour departure.

OTHER COUNTRIES ON TOUR ITINERARY
For those continuing their stay in the UK and other European countries, please check the relevant Travel Tip pages for information on these countries.

FLYING & TRAVEL HINTS
• Photocopy the personal information pages of your passport; leave one copy at home with a friend or family member, and take a copy with you, but pack it separately from the passport itself.
• It is advisable to carry all your travel documentation as well as valuables and essential items in your hand luggage, such as camera, toiletries, reading material etc.
• Duty-Free shopping is always tempting, but please check the current Duty-Free limits applicable in the country of your destination.
• Longer flights can be made a little more enjoyable by wearing loose clothing and good, comfortable shoes. Walking in the aisles regularly, eating sensibly and drinking plenty of fluids (not alcohol) is also advised.
• Where possible, try to get some sleep during the flight and upon arrival at your destination, most people adjust better to the local time if they wait until the evening before sleeping – this should relieve some of the effects of jet lag.

If you have any other questions that we have not covered here; then please send us an e-mail to: info@thebigjourneycompany.com

Please note, the above information is provided as a guideline only. Although every effort has been made to provide complete and accurate information, The Big Journey Company makes no warranties, express or implied, or representations as to the accuracy of content on this website. The Big Journey Company assumes no liability or responsibility for any error or omissions in the information contained in the website.

Updated November 2019

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Holiday tours are operated by The Big Journey Company Limited. Registered in England. Registered office: Marron Bank, Branthwaite, Cumbria, CA14 4SZ. Registered number: 6532140. VAT number: 290797457. The Big Journey Company Limited is a member of The Travel Trust Association member number U5675 and holds an Air Travel Organiser’s License number T7282.

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